Terms & Conditions
Last Updated on Jan 1, 2019
The Company authorizes you to view and access a single copy of the content available on or from www.Healthygen.com (individually and collectively referred to the "Website") solely for your use.
YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY RESERVES THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURE OR PART THEREOF AT ANY TIME WITHOUT NOTICE.
Standard Return Policy:
While our customers have seen spectacular results — if for any reason you try our product/s and are not satisfied, or just want to exchange it for another quality product, you are fully guaranteed by our 60-day return/exchange period.
Just follow our simple process here to get started: Contact our friendly customer concierge team email to support@Healthygen.com Please tell our concierge agent whether you’d like a Return or an Exchange and she will provide you with an RMA No. (Return Merchandise Authorization) or an EMA No. (Exchange Merchandise Authorization) and our Return Address.
Please include both the unused and empty containers in the return package. Write the RMA No. or EMA No. on the outside of the shipping package, and send the product/s back to the Return Address provided (within 60 days from your date of purchase). Refunds are proportional to the amount of product returned, so if 3 bottles out of 6 bottle order are returned, customer will receive a 50% refund less s+h. For exchanges, please indicate what product/s you want to try (of equal or lesser value than your return product).
Write the product name/s on a piece of paper and mail it with your return package. Note on Exchanges: Your order is eligible for our 60-day Preferred Exchange Program. Under this program, you can return any product you’ve purchased in exchange for another quality Healthygen product (of equal or lesser value) – with free shipping when we send your exchange package. All exchanges are final. Send the package via your preferred shipping courier (USPS is cost-effective and fast).
Return shipping costs are the responsibility of the customer. You may opt to provide us the tracking/confirmation number for easy monitoring and a faster return credit. Please allow 5-10 business days for your return to be processed and reflected on your bank/credit account Important: Used or empty bottles are only eligible for returns if sufficient time has passed to consume the product as directed.
For example, we will not accept 3 empty bottles (3-month supply) or 5 empty bottles (5-month supply) after only one or two months. We offer a fair return policy to you and in return, we ask that you be fair with us as well.
IMPORTANT NOTES/REMINDERS: Guarantee Period: In order for us to issue your full refund or exchange, the product/s must arrive our facilities within 60 days of the original purchase date. (Ex. If your original purchase date is July 16, 2018 you should have returned products on or before January 18, 2019) Refund Amount: Refunds are proportional to the amount of product returned. For example, if only 3 bottles out of a 6 bottle order are returned, customer will receive a 50% refund less S+H For Return Postage: customers are responsible for postage costs, except for company shipment errors For Exchange Postage: under our Preferred Exchange Policy, customers are only responsible for the return postage cost. You will receive free shipping when we send back the exchanged items. RMA/EMA: You must have an RMA or EMA number on your package before returning a product to us. Contact our concierge team by phone or email to receive this number. Refused/Undeliverable:
All packages returned to us as “refused” or “undeliverable” shall be refunded in full less original S+H fees and less any fees levied upon us by postal providers during return shipping. Any product returns that do not comply with our stated return policies are subject to loss of refund, or a partial refund.
Your Conduct This Website may be used only for lawful purposes of obtaining information about, and purchasing, the Company’s products. The Company specifically prohibits any use of the Website, and all users agree not to use the Website, for any purposes other than designated by the Company, including but not limited to: Expected Results Disclosure Individual results will vary.
This is true of our product, as well as any other product on the market. Proper results will come alongside a reduced-calorie diet & increased exercise. Model Disclosure Models are shown for illustrative purposes. Some images and testimonials are paid models, and some are related to the company employees or officers. All models and testimonial providers have used Healthygen, but may not be long-term customers. Models may be remunerated, given product, or may be fictionalized based on real persons. Their use does not imply a personal endorsement for any product by them or anyone of their likeness.
Advertising Disclosure This product (and all other products by Healthygen are advertised online and offline in various media outlets. You may see our ads on Facebook, Google, Bing, Yahoo, Taboola, Content.ad and various other online advertising providers. Web viewers may be tracked and served ads on numerous occasions via retargeting pixels. Offline advertising will be done through newspaper, print, and other outlets to customers or through rented mailing lists Research Disclosure Any studies cited as clinical proof pertain only to individual ingredients in the formula, and not to the product as a whole.
No clinical studies have been performed on the Healthygen line of products. Any and all health claims refer to use of the supplement with a reduced-calorie diet and increase exercise. Devices, Security, etc Using any device, software or routine to interfere or attempt to interfere with the proper working of this website or any activity being conducted on this site.
Taking any action that imposes an unreasonable or disproportionately large load on this website's infrastructure. If you have a password allowing access to a non-public area of this Website, disclosing to or sharing your password with any third parties, or using your password for any unauthorized purpose. Using or attempting to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this website other than the commonly recognized search engine and search agents, and other than generally available third party web browsers (e.g., Firefox, Safari, or Internet Explorer). Attempting to decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of this website. Aggregating, copying or duplicating in any manner any of the website content or information available from this Website. Framing of or linking to any of the website content or information available from this Website.
Participating in a denial-of-service attack against this site or against any other web site or computer environment by using this site. Collecting or attempting to collect any information of others, including passwords and account or other information, or providing to or transmitting through this site any material that is unlawful or violates the rights of others. Engaging in any screen scraping or data acquisition and consolidation. Copying or adapting the HTML, asp.net, vd.net, XML, java script or any other dynamic code that the Company creates to generate any Website Content or the pages making up this website. Making any unauthorized commercial use of this website. Site Security Rules Users are prohibited from violating or attempting to violate the security of this Website, including, without limitation, (a) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to this website, overloading, "flooding", "spamming", "mailbombing" or "crashing", or (d) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of network security may result in civil or criminal liability.
The Company will not disclose to any third party your name, address, e-mail address or telephone number without your prior consent, except to the extent necessary or appropriate to comply with applicable laws or in legal proceedings where such information is relevant. The Company reserves the right to offer third party services and products to you based on the preferences that you identify in your registration and at any time thereafter; such offers may be made by the Company or by third parties. Please see the Company's Privacy Statement for further details regarding your Information.
By submitting content or information, including but not limited to your personal information to any public or non-public area of this Website, you acknowledge that any such content or information is not confidential and that such content or information is accurate and true. You grant the Company the royalty-free, perpetual, irrevocable, sublicenseable (through multiple tiers), non-exclusive right (including any moral rights) and license, without restrictions of any kind, without any payment or other consideration of any kind, and without permission or notification to you or any third party, to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the content and information (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, for the full term of any rights that may exist in such content. You also permit any visitor to the website to access, display, view, store and reproduce such content. Use of Website Content The Website content may contain inaccuracies or typographical errors.
This Website may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. The Company is not responsible if information that made available on this site is not accurate, reliable, complete, timely, or current. Any reliance upon the information on this Website will be at your own risk.
The Company reserves the right to modify the contents of the Website at any time, but we have no obligation to update any information on this Website. You agree that it is your responsibility to monitor changes to the Website. Visitors are given the opportunity to comment and upload information to this Website. The Company is only a conduit for those postings.
The Company has no obligation or responsibility to screen or verify the information posted by others, it cannot and does not represent or warrant the veracity, qualifications, skills, credentials, and experience of the information posted by others, nor does it have the obligation or responsibility to screen or monitor communications between users of this Website.
The Company makes no endorsement of any person or any information posted to this Website. The Company is under no legal obligation to, and generally does not, control or monitor the information provided by others that is made available through the Website, nor can it authenticate, guarantee the appropriateness, accuracy, reliability or endorse such information, and it has no liability or responsibility for such information.
You acknowledge that any reliance on the information obtained through this Website will be at your own risk. Because user authentication on the Internet is difficult, the Company cannot and does not confirm that each user is who they claim to be. It does not and cannot control the behavior of participants on this website. In addition, there are risks, including but not limited to the risk of physical harm, in dealing with strangers, underage persons, or people acting under false pretenses. You assume all risks associated with dealing with other users with whom you come in contact through this Website, and Company has no responsibility or liability for any transactions, online or offline, between you and any third party.
If You are a California resident in the United States, you waive California Civil Code d1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor." You hereby release and agree to hold harmless the Company, its directors, officers, employees, agents, successors, advisors, consultants, and assigns from any and all causes of action and claims of any nature resulting from the acts of Counselor accessed through the website. Links
Please be advised, however, that our policy does not permit us to accept or consider creative ideas, suggestions, inventions or materials other than those that we have specifically requested. While we do value your feedback on our services, please be specific in your comments regarding our services and do not submit creative ideas, inventions, suggestions, or materials. If, despite our request, you send us creative suggestions, ideas, drawings, concepts, inventions, or other information (collectively the "Submission"), the Submission shall be the property of Company.
None of the Submissions shall be subject to any obligation of confidence on our part and we shall not be liable for any use or disclosure of any Submission. Company shall own exclusively all now known or later discovered rights to the Submission and shall be entitled to unrestricted use of the Submission for any purpose whatsoever, commercial or otherwise, without compensation to You or any other person who submitted the Submission. Registration and Password You are responsible for maintaining the confidentiality of your membership information and password. You shall be responsible for all uses of your registration, whether or not authorized by you.
You agree to immediately notify the Company of any unauthorized use of your registration or password. Your membership may not be transferred or assigned. Identification of Agent to Receive Notification and Elements of Notification of Claimed Copyright Infringement If you believe that your copyrighted work has been uploaded to this Website and is accessible on this Website in a way that constitutes copyright infringement, please notify us by emailing support@Healthygen.com and providing our designated copyright agent with the following information: The physical or electronic signature of either the copyright owner or of a person authorized to act on the owner's behalf;
A description of the copyrighted work you claim has been infringed, and a description of the activity that you claim to be infringing; Identification of the URL or other specific location on this website where the material or activity you claim to be infringing is located or is occurring; you must include enough information to allow us to locate the material or the activity; Your name, address, telephone number and, if you have one, your e-mail address; A statement by you that you have a good faith belief that use on the website of the copyrighted work in the manner You are complaining of is not authorized by the copyright owner, any agent of the copyright owner, or the law; and A statement by you, made under penalty of perjury, that the information you have provided in your notice is accurate and that you are either the copyright owner or are authorized to act on behalf of the copyright owner.
We have designated our copyright agent (see below) to receive notices of claims of copyright infringement on our website. You can contact us as follows: Copyright Agent: support@Healthygen.com DISCLAIMERS WITH REGARD TO THE PURCHASE AND USE OF THE PRODUCTS To purchase products on this Website you must be 18 years of age or older. The information available on this Website is for informational purposes only. The Company offers no express or implied guarantees or warranties regarding the use, health benefits, effectiveness, or whether or not any specific result will be obtained from the use of the products purchased on this Website. You are solely responsible for all actions taken with regard to the use of this Website and the products obtained from this Website.
The information contained on this Website and the products sold might not be suitable for your own personal circumstances, and you are solely responsible for deciding whether any of our products are suitable for your purposes. Those who purchase products on this Website use the products at their own risk, and the Website assumes no responsibility or liability whatsoever for any actions taken by purchasers of products on this Website. Nothing contained on this Website is intended to diagnose, prevent, mitigate, treat, or cure any disease or physical conditions, prescribe or perform medical treatment, or interfere or substitute with the treatment of medical or other professionals. The law applicable to dietary supplements, the Dietary Supplement Health and Education Act of 1994, commonly referred to as DSHEA, does not permit us to do so and it is not our intention to do so.
The information provided on the Website, and the products sold on this Website, are provided and sold with the understanding that this Website does not have the intention of giving medical or any other type of professional advice, nor is the information contained on this Website or the products sold meant to be a replacement for medical or other professional advice and treatment. You are advised to consult with a doctor or other professional with regard to any physical ailment or disability or for the treatment of any physical ailment or disability. By acceptance of any product purchased on this Website, purchaser agrees that neither this Website nor the Company, their agents, employees, representatives, or assignees shall have any liability to purchaser or any other third person whatsoever, for any claim, loss, damage or expense arising from use of the products. Product images are for illustrative purposes only and the actual product may differ from the image. This Website attempts to be as accurate as possible when describing the condition of the products offered for sale. No statements made by the Company have been evaluated by the Food and Drug Administration. No product sold on the Website is intended to diagnose, treat, cure or prevent any disease.
The arbitrator's authority to resolve and make written awards is limited to Claims between you and us alone. Claims may not be joined or consolidated unless agreed to in writing by all parties. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration. Notwithstanding any other provision in these Terms and Conditions, and without waiving either party's right of appeal, if any portion of this “Class Action Waiver and Other Restrictions” provision is deemed invalid or unenforceable, then the entire Arbitration Provision (other than this sentence) shall not apply.